About us

Authentic footwear, shipped from Andorra to all of Europe

Ugg is an independent reseller of original UGG® boots, slippers, sneakers and accessories. We buy exclusively from authorised distributors and verified suppliers, inspect every pair in-house and ship it insured to customers across Europe.

What we stand for

• 100% authenticity. We never sell replicas, B-grade or factory seconds. Every item is new, unworn and comes in its original box with all tags.
• Honest prices. All prices include VAT. Shipping costs are shown before you pay — no surprises at checkout.
• Fast, insured delivery. Orders leave our warehouse within 7–14 business days with full tracking.
• Easy returns. 14 days to change your mind, with a simple return process.
• Secure payment. Apple Pay, Google Pay, cards and Klarna, processed by Stripe — we never see or store your card details.

How we work

1. Sourcing — products come directly from authorised channels with traceable invoices.
2. Inspection — our team checks materials, stitching, labels, box and packaging of every item.
3. Packing — shoes are shipped in their original box inside a protective outer carton.
4. Delivery — tracked and insured until it reaches your door.

Talk to us

Questions about sizing, availability or an order? Our team answers in English, German, Italian, French, Swedish and Greek. Write to [email protected] or use our contact form — we usually reply within one business day.